Basis of Sale
All goods purchased are in accordance with any written purchase order from the customer, which is accepted by DVA Fabrications. All goods are supplied in accordance with these DVA Fabrications Terms and Conditions.
Title to goods
DVA Fabrications retains the legal right for all goods until they are paid for in full, at which time ownership (title) of the goods will pass to the customer. Risk of damage to or loss of goods shall pass to the buyer at the time if delivery.
When placing and confirming an order, it is up to the customer to review all details of the quote (e.g. dimensions, colours, pricing, delivery address) and ensure these are correct. Any cancellations or amendments for an order, after it is accepted by DVA, need to be made within 3 days of the order confirmation date. Any request for changes must be sent in writing. DVA Fabrications will do their best to assist in helping with changes but cannot guarantee that changes can be made. Any alterations to the order once work has commenced may incur additional charges.
All goods and delivery fees are subject to a 10% Goods and Services Tax. Products shown on the website are GST inclusive.
Whilst we endeavour to keep the pricing on the website up to date, DVA Fabrications reserves the right to alter any advertised prices without notice. Errors and omissions are subject to alteration without notice.
DVA Fabrications reserve the right to discontinue and/or replace products without notice.
Please note that there may be slight colour differences between the printed image of products on this site and the actual products.
We seek to continually improve the quality of the goods offered for sale. Whilst every effort is made to ensure the information on this site is accurate, changes do occur and goods can be discontinued, due to economic conditions and supplier changes. In this event we will offer you as close an alternative as possible. We do reserve the right to change specifications or improve our goods.
Where credit is provided, payment is required within 7 days from date of invoice, unless alternative terms are previously agreed.
DVA Fabrications reserves the right to charge interest on any overdue account.
DVA Fabrications will provide a quote on freight charges prior to completing your order. We do not charge a flat rate for delivery as we endeavour to find you the most competitive rate we can at the time of the order.
If you would prefer to use your own freight account, we will ship your order on your account.
Transit Insurance is a customer responsibility. Details will be supplied by the approved carrier.
Delivery charges are based on the order quantity and location of delivery. A delivery cost will be supplied on confirmation of order.
Installation is not included unless stated on your quote/order.
We are not required to provide a refund or replacement if you change your mind. However, we are happy for you to contact us to discuss and we will review this on a case-by-case basis.
Please contact us with any issues with any product and we will do our best to assist you.
Custom made and designed items are non-returnable. Cancellation or changes to custom orders must be made within three days of placing the order.
Damaged goods and claims
If goods are delivered damaged, where damage has not been caused by the delivery process, DVA Fabrications must be notified in writing within 3 days of receipt of the goods, otherwise claims cannot be considered. Shortages also should be notified within 3 days.